PC Services: Repairs, Upgrades, Cleanings & More

Offering free PC cleanings & free consults!

Desktop PCs and laptops both welcome!

We keep it simple: $60/hr, 15m increments.

Labor fees can also go towards the final cost of a component upgrade or new system. That’s only fair, right?

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What Our Customers Are Saying

Monsoon PCs
5.0
Based on 60 reviews
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jeff warnockjeff warnock
21:53 11 Oct 24
Great work would highly recommend. Performed difficult hinge & screen repair, now notebook works like new. Dropped it off on the weekend and had it 4 days later.
OoLi OrthodonticsOoLi Orthodontics
17:54 11 Oct 24
Monsoon PC is THE PLACE to go for your computer and computer repair needs! David is a wizard when it comes to computer repair and amazing when it comes to putting a computer together for your need. David has built servers and multiple CPU’s for my practice over the years and I have always been satisfied with the builds and his service. Recently, one of the CPU’s “died”. David quickly diagnosed and repaired the CPU within few days - had to wait on a PSU. Don’t go anywhere else unless you like to waste time and money!
Blake Williams (Raqqs)Blake Williams (Raqqs)
05:02 09 Oct 24
Monsoon PCs was a tremendous help in my recent PC purchase. They provided me with exactly what I was looking for. A compact yet powerful PC that was fully custom built. It is performing exactly how I wanted it to. They even streamed the entirety of the build, this allowed me to ask question and directly interact with their employee while my product was made. I couldn't have asked for better communication, clarity, and expeditious product. I have already recommended Monsoon PCs to my friends and would encourage you to do the same.
Edward CuevasEdward Cuevas
19:55 07 Oct 24
I had the pleasure of working with Monsoon PCs over the weekend, and I am beyond impressed with the service and quality they delivered. From start to finish, the entire experience was seamless and highly professional.First off, their customer service is outstanding. I had quite a few questions before settling on the service for my custom-built PC. Their team was incredibly patient, knowledgeable, and responsive. They provided expert advice tailored to my needs without pushing unnecessary upgrades or expensive components.The service and build was flawless. The attention to detail is remarkable — everything was meticulously assembled. Performance-wise, the PC exceeds my expectations.What I appreciated most was the regular updates as I was kept in the loop every step of the way, from the ordering of parts to assembly, and testing.Overall, Monsoon PCs went above and beyond to deliver my custom-built PC. I would highly recommend them to anyone looking for a high-quality build and exceptional service or any type of PC service in general. I’ll definitely be returning for future builds or service!Thank you, Monsoon PCs!
Drayton NicholsonDrayton Nicholson
14:44 07 Oct 24
I encountered some issues with my first PC build after transitioning from a six-year-old MSI laptop. Fortunately, David helped me out; within a few hours of dropping off my PC, he had it fully built and running smoothly. I can’t recommend his services highly enough. If you need PC repair or assistance, reach out to him—he’s the best!
Benjamin FillipiBenjamin Fillipi
22:07 05 Oct 24
Monsoon PCs has redefined just what "Great customer service!" means to me. While searching for a Ryzen 7800X3D, which is incredibly difficult to find at the moment, I came across this store and noticed they had it both stocked and listed at MSRP. I rushed through the process of ordering one while elated, and distracted by other things. A couple of minutes afterwards I realized that at no point had shipping been brought up. Panicking, I immediately tried to contact them and cancel my order.This is the point at which point their brilliant customer service comes in. Getting back to me within minutes, when a lot of other places would have left me to anxiously stew for days, it turns out the listing for the 7800X3D was not even supposed to be up. But not only were they willing to sell me one, they would ship it to me as well for the usual standard fee you'd find anywhere else, despite the very unusual circumstances. The chip arrived in perfect condition just a couple days later and is now in place of pride inside my newly built PC.Monsoon PCs fixed a distressing error on my part via a level of amazing customer service which makes me actively wish I lived close enough to them to make use of their other services for the sheer peace of mind I would have while doing so! 10 out of 10, would always recommend!
Matt GayMatt Gay
00:01 04 Oct 24
The guys here are amazing computer specialists! David had my PC in and out and all fixed up in less than a day. And he had a lot of PCs he was working on that day. They don’t try and sell you anything you don’t need, and I am going back to them to have them build my new pc at the 1st of the year. Thanks again David and crew for being fast, honest, and transparent. These guys are legit and I recommend everyone who reads this to give them a shot. You won’t be disappointed
Robin HigginsRobin Higgins
22:44 25 Sep 24
David updated my laptop with a faster boot drive saving me from having to purchase a new laptop. He was quick in diagnosing the issue and very fair on the cost of the upgrade. Would definitely use his services again with any computer issues or when purchasing a new one!
Amanda YanezAmanda Yanez
15:39 23 May 24
The attention to detail and follow up can’t be beat. They had multiple opportunities where they could have upsold me on a new PC but instead dedicated themselves to fixing the issue because they knew it could be solved. Even after the issue was resolved they continually checked in to make sure things were running smoothly. I’ll be sure to use them in the future when I eventually do need a new PC and am looking forward to all of the custom options they have. The cute puppy assistant is also a huge plus, she was very helpful!
drew fosterdrew foster
01:07 14 May 24
Needed a computer quickly due to a cyberpower pc psu going out on me. They were able to meet up within an hour and had extremely fair rates and models on hand. Will use them again for all my computer needs.
preston lickliderpreston licklider
19:55 12 May 24
Amazing service, both times I went he offered me free things, he moved over all my data from a hard drive to a SSD for completely free, and also gave me a free computer case. Gave knowledge on what I should upgrade in my current build, and gave a cheap price for diagnostics + building. Very nice experienceEdit: PC is running now, everything is put together. Helped me install BIOS updates and showed me how to transfer data between two drives. Runs everything I wanted with only a RX 580 like Rust, Siege, CS2 and even VR games. (Most games can run medium-high) He has very good PC knowledge, and told me everything I needed to know for the future.
Bryan TuckerBryan Tucker
06:04 12 May 24
Monsoon PCs is hands down amazing! I stumbled upon them through Google and thought, 'Why not give them a shot?' Well, I'm thrilled I did! From the get-go, the customer service was amazing. Waylon was super helpful & even connected me directly with David, the wizard behind the repairs. David was awesome because he set a realistic expectation and stood by his word on when the job would be completed. Love that when dealing with a company.David wasn't just about making a sale – he genuinely cared about my needs. He assessed what I needed without any pushy upselling tactics. It turned out most of my issues were driver-related, and David also recommended upgrading my fans and graphics card for optimal performance. The graphics card upgrade was indeed a significant improvement but perfectly compatible with my existing hardware.David handled everything with skill and attention to detail. Now, my PC runs smoother than ever! Overall, my experience with Monsoon PCs was fantastic. If you're looking for computer services with a personal touch and real expertise, look no further. They've earned every one of these five stars!
Emanuel ShakerEmanuel Shaker
20:59 23 Apr 24
Bought this computer couple months ago, with the intentions of using it for sim racing. (I know nothing about computers) I spoke with David and he walked me through it to make sure it was a good fit! The computer has been running well, the build is extremely clean and the customer service is top top notch. I would highly recommend giving them a call if they don’t have something that does work for you they can sure build it no problem. David’s knowledge is extremely Helpful and they won’t oversell you.
Shane KellamShane Kellam
05:12 15 Apr 24
Detailed and thorough service. Helped with educating me with ways to prevent future problems as well
BraydenBrayden
23:50 31 Mar 24
I approached David needing to downsize my PC into a smaller case. In the process, David helped me figure out which upgrades would be best, and ultimately was able to build me a much better PC in a tiny case. David was very knowledgeable and understand of what I needed specifically. I would recommend anyone to see David and the team at Monsoon for any PC needs!
Nathan GrebeNathan Grebe
23:40 27 Mar 24
Five stars hands down. David was incredibly helpful, professional, and FAST. My computer has been on the fritz for years and within a day it’s back to brand new thanks to Monsoon PC’s. It’s clear that this business is built on years of experience and integrity.
Raymond BuddRaymond Budd
18:45 22 Mar 24
I stumbled across this site, I filled out a request on a desktop and I tried out the affirm pay, I quit out of it and about 2 hours later I got a call from one of the owners to follow up with me. He then asked me about the budget I was looking for. He then talked to David, he reached out to me as well. I went over to the house to check out the computer. He is very knowledgeable, he made buying a desktop from a smaller shop easy and in my opinion better than buying from a bigger company. Also got follow up texts from both of them to see how it was treating me.
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Why Choose Monsoon PCs over Best Buy for PC Service

It should be a no-brainer to avoid big-box stores like Best Buy for PC service and repairs. They’ll overcharge, underdeliver, or even outright refuse to help you out.

Small shops like Monsoon PCs will save you money, bring decades of experience to the table, and virtually never turn down a challenge.

But don’t take our word for it – Linus “secret-shopped” a few Best Buys and learned some of these lessons the hard way, while discovering the small local shop provided the best service.

Don’t have time to watch the video above (or can’t stand Linus’s voice)?

Here are 3 big reasons to choose a local PC repair shop over Best Buy’s Geek Squad for your computer’s service needs.

1) Best Buy is Grossly Overpriced

The markup for service at big PC and electronic stores like Best Buy is massive – and they have to be, just look at their overhead! Monsoon PCs is a small, lean local computer business with a passion for helping people with their PCs. We’ve kept our overhead lean so we can keep our prices affordable for our local Chandler and Phoenix area customers. Plus, we’ll back up any diagnostic fee you pay us with a 100% money-back guarantee!

2) Best Buy Staff Usually Lacks Experience

If you were a skilled PC technician, would you work for just $15-20/hr, knowing your employer is marking up your services more than 10X your rate? Probably not for very long. Best Buy is usually a springboard for junior PC techs, and their inability to solve issues properly speaks for itself. Check out any Best Buy’s Geek Squad’s Google Reviews. In contrast, small PC shops like Monsoon PCs tend to have both a wealth of experience and a strong desire to help out customers.

3) Best Buy Has Limited Service Options

It’s not uncommon for Best Buy to either be unable to or outright refuse to work on a computer – whether it’s an older system or an expensive custom gaming PC. Due to their mainstream-restricted inventory, they often can’t supply the parts necessary to fix many PCs’ needs, as they’ll usually only use their own components. They’re also known to decline diagnosing or working on expensive setups due to fear that their inexperienced techs will damage something expensive.

Ready to help us help you?

Get your computer serviced with Monsoon PCs!

PC Repairs & Troubleshooting

Starting at $60 (1hr) for a diagnostic

Having issues with your desktop or laptop? Whether the issue is hardware-related or software-induced, we’ll figure out a solution or your money back!

We charge a flat fee of $60 to diagnose a system. We can solve the majority of our customers’ issues within this short timeframe (1hr) at no additional cost, but if we need more time and/or parts, we’ll give you an estimate for the work.

Your diagnostic fee of $60 will go towards any additional repair cost – or optionally, it can instead be put towards a full system upgrade.

PC Component Upgrades

Starting at $30 (30m)

Want to upgrade a component like your CPU or GPU for more frames, or need more storage? From start to finish, we’ll ensure the parts you are seeking are a good fit and then install them for you.

Physical Computer Cleanings

Currently FREE!

Is your system running slow after years of heavy use? If you haven’t been maintaining its internals for cleanliness, and especially if you live in a household with pets, your poor PC could definitely use some TLC. It is very likely choked with dust and dander, running excessively hot, and the lifespan of components could be shortened. Bring it by and we’ll give it a thorough cleaning!

We’ll dust and wipe the interior, removing any applicable components for detailed external cleanings, and ensure your system has optimal airflow and convection again – and make any recommendations on routine maintenance moving forward!

PC Consulting

FREE!

Just get in touch with us to discuss the next chapter in your custom PC journey.

We can help you select parts for your own DIY build, talk through system challenges, and play devil’s advocate for your ideas.

Pick our brains – we’re here for it!

Custom PCs: BYOC (Bring Your Own Components)

Starting at $120 (2hr) – FREE LIVE STREAM!

Want to provide all of your own custom PC build components and have us assemble and test your new gaming rig (or power user workstation) for you? Bring it on!

Once we approve your parts as compatible and reasonably-paired, you can drop off the parts and we’ll assemble your new build and run it through a suite of benchmarks and stress tests to ensure everything is working as-expected.

Just like our in-house custom builds, we also offer free live streaming of any BYOC builds.

Build time estimates can vary depending on the case and components chosen, so we’ll need to get more information from you in order to give you a firm quote on the labor.

All of our labor is backed by our lifetime warranty.

General Hourly PC Services

$60/hr, billed in 15m increments

Have a computer need that isn’t explicitly defined here on our service page? We’ll do what we can to help – just get in touch and provide us with as much information as you can.

If for some reason we can’t help, we’ll do what we can to provide you with our recommendations for next steps to solve your issue(s).

Get Your PC Needs Met

To get started with any of our PC services, simply contact us directly to discuss or fill out our service request form below.

Contact Monsoon PCs

We’re happy to chat through any needs you have and do what we can to help you out.

(480) 283-7652
10am-8pm, 7 days/week

[email protected]

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Get your PC Serviced